WorkTime improves employee attendance
Industry: Banking Country: Spain Size: 500 employees Issue/challenge: Attendance monitoring issues arise as a result of employees manipulating the traditional card system by swapping cards or clocking in on behalf of coworkers Solution: WorkTime employee monitoring software, Cloud edition Result: Employee attendance reports are now 100% accurateOverview
A medium-sized bank in Madrid, Spain, used the traditional slide card system to supervise staff attendance. Over time, management began to question the reliability of the control system as employees tried to trick the system by exchanging cards or checking in on behalf of other colleagues. As a result, the management decided to implement a more robust monitoring system since the current one had become easy to manipulate.Improve employee attendance
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Challenge
Employee attendance had to be 100% supervised to ensure high-quality banking services. To achieve this, more advanced employee monitoring systems were required to complement the conventional card control system. The banking management did some research to determine which employee monitoring software would address the employee attendance issue.Improve employee attendance
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Solution
Banking management chose NesterSoft Inc.'s WorkTime employee monitoring software solution. Initially, questions were raised about whether log in/out monitoring (login name, computer login name, login/out time track) could completely resolve the attendance issue. However, when the WorkTime support team explained that the WorkTime attendance toolkit includes login/logoff monitoring and active/idle time monitoring functions, all doubts about this attendance monitoring solution were dispelled.Result
Banking management was able to track employee attendance using WorkTime employee monitoring software accurately. This reduced the possibility of any foul play. Log in/out monitoring was integrated with active/idle time monitoring to prevent employees from misusing the card control system. As a result of the monitoring, the parties involved were able to make changes regarding punctuality and other work-related problems. Additionally, employees felt more at ease after learning how transparent and non-invasive was."Thanks to WorkTime, our management team is now fully equipped to manage employee attendance efficiently. The employee monitoring software records every computer activity when an employee logs in, making it impossible to manipulate attendance. This has significantly improved our services, and the team has already reported higher levels of customer satisfaction.” – CEO of the Spanish bank.
Improve employee attendance
with WorkTime!